Billing, Invoices & Downloads

Pricing and Payment

• Do out-of-state services cost more?
• Do you charge extra for large print jobs?
• Do you offer bulk or volume service rates?
• What add-ons are available for process service?
• What are your billing terms? Do you require prepayment?
• What are your current prices for process service?

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Invoices, Tax Forms, and Insurance Documents

• Can I request insurance documentation or due diligence materials?
• What insurance coverage do you maintain?
• What is your Tax ID? Can you provide me a W-9?
• Where can I download your insurance certificates?
• Where can I view and pay invoices?

Refunds, Cancellations, and Billing Issues

• What happens if a payment is returned?
• What happens if I cancel after my order is accepted?
• What happens if I cancel after work has started?
• What is your cancellation and refund policy?
• What is your chargeback policy?