If work has already started, you should expect charges for work performed and for any direct third-party costs incurred on your behalf.
Why this matters
Services are performed based on accepted orders, and clients are responsible for certain hard costs and charges connected to the work.
What may already have happened
- Dispatch or scheduling
- Review of the file and order details
- Printing or preparation
- Database or research costs
- Third-party filing or related expenses
Best practice
If cancellation is unavoidable, notify the company as soon as possible and ask for a current accounting of what has already been done on the matter.