The timing of the first attempt depends on the service level you selected.
Published first-attempt timing
- Standard Service: first attempt within 4 days after receipt.
- Expedited Service: first attempt within 2 days after receipt.
- Rush Service: first attempt the same day of receipt if received by the cutoff.
Important timing rules
- Jobs received after 2:00 PM are treated as received on the next business day.
- Sunday is excluded from the day count.
- Published windows are guidelines and can be affected by weather or other outside factors.
How to avoid confusion
If the first-attempt deadline is especially important on your file, choose the service level accordingly and flag the urgency clearly in the order instructions.