Start in the account area, but be aware that communication options can vary by account type and current system configuration.
Where to check first
Look under Manage Account or related profile settings after you log in.
Portal screens and options can vary based on your account, permissions, and the type of work you order. If you do not see the option referenced below, contact CNY Process Solutions for help.
What this may include
- Primary contact information
- Notification email address
- General communication preferences tied to the account
If you need a manual update
If the setting you need is not visible, contact the company and state exactly what notifications or contact details should be changed.