Start in the account’s billing area and use the payment-management options available to your account.
Where to begin
Log in and review the billing or invoice-related area first. If your account supports saved payment methods, that is the most likely place to manage them.
Portal screens and options can vary based on your account, permissions, and the type of work you order. If you do not see the option referenced below, contact CNY Process Solutions for help.
Best practice
- Update payment details before placing urgent orders when possible.
- Remove outdated payment information promptly.
- Confirm that the intended payment method is active before paying a live invoice.
If you do not see that option
Contact the company and ask what the current payment-update process is for your account.